2027 Edition Free · US home-service contractor market report
Own the Phone, Own the Pipeline
The Contractor Growth Report 2027: blunt answers, real numbers. How US home-service contractors actually win clients — and why most are losing jobs they never knew they had.
Ched Rosa · black3000.comFree · Instant PDF download · No credit card · EN/PT/ES
Find out where your jobs are leaking — missed calls, slow replies, shared leads — and what to fix first. Plain English, every number sourced.
In 10 minutes you’ll know:
- Why industry studies find 27% to 74% of calls to home-service businesses go unanswered (Invoca; NextPhone) — and who gets those jobs
- What a paying customer really costs on Google vs. Angi and Thumbtack
- The 90-day plan: what to fix first, and the one number to watch every Friday
217 pages · ~5 h cover to cover · 10-min fast track
Built on real work, not theory
30-second self-check: is your phone costing you jobs?
Four questions from the report. No signup needed to see your result.
The jobs you never knew you lost
The most expensive call is the one nobody picks up. From Chapter 13 of the report:
The five-minute rule: respond within five minutes and you are in the race. After 30 minutes you are probably not.Chapter 13, p. 99
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The numbers in this report
A few of the figures inside — each one traced to a named source in the report.
“Demand is not your problem. Answering it is.”Executive summary, p. 8
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Look inside
Swipe through real pages from the report (English edition).
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What you’ll learn
Six parts, thirty chapters. Every chapter opens with three numbers and ends with things to do this week.
- Chapter 12How homeowners really pick a contractor
- Chapter 13The jobs you lose before you know they exist
- Chapter 15Pricing and margin: so the company — not just the crew — gets paid
- Chapter 17Angi, Thumbtack, HomeAdvisor: rent or own?
- Chapter 18Google: Local Services Ads, Search Ads and your Business Profile
- Chapter 21How much should you spend on marketing?
- Chapter 24Legal enough to grow: LLC, license, insurance, texting rules
- Chapter 28The 90-day plan — and the one number to watch every Friday
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✓ Who it’s for
- Owner-operators and subcontractors in cleaning, painting, flooring, roofing, landscaping, remodeling and other home-service trades
- Brazilian, Latino and American contractors who want their own clients
- Owners who want to understand the numbers before spending another dollar on marketing
✕ Who it’s not for
- Anyone looking for a get-rich-quick plan — this is a market report, not a promise
- Anyone who wants legal, tax or financial advice — the report says so on page 2
- Anyone not willing to change how fast they answer the phone
A real case, told in Chapter 17
Antônio Brito — Seu Antônio — runs The Floor Men, a flooring company in Cape Cod, Massachusetts. Before BLACK3000 he had spent more than US$25,000 with marketing agencies. The report tells his story with his permission, as one company’s result — not a promise.
“What changed was not the leads. It was who answered them.”
About the author
Ched Rosa · Founder, BLACK3000 · Economist · Former data scientist
Ched Rosa is the founder of BLACK3000. He is an economist and a former data scientist, studied at Yale, and has led teams in the United States, Canada, New Zealand, the Netherlands, Spain and Mexico. Before BLACK3000 he worked at Hotmart, Syngenta and Petz.
“I am an economist and I used to be a data scientist, so I did what I know how to do. I measured.”From the letter that opens the report
Ched Rosa
Questions
Is the report really free?
Yes. No credit card, no trial. The report is free to share in full and unaltered, with credit to Ched Rosa and BLACK3000.
Will you spam me?
No. You get the download right away. We may email you about the report and related content, and you can unsubscribe anytime. We text you only if you tick the optional SMS box. We never sell your data.
Is it in Portuguese or Spanish?
Yes. English (217 pages), Portuguese (227 pages) and Spanish (229 pages). Use the EN / PT / ES switch at the top.
I’m a sub — is this for me?
Yes. Most of the contractors BLACK3000 works with are Brazilian or Latino subcontractors who decided they wanted their own clients. The report was written for the person who is on the ladder when the phone rings.
Where do the numbers come from?
Every figure names its source — public data (Census, IBISWorld, Mordor) and companies that measure leads and calls (Google LSA benchmarks, LocaliQ, Invoca, CallRail, ServiceTitan). Modeled numbers are marked as such.
Is this legal, tax or financial advice?
No. Chapter 24 shows where the lines are; your lawyer, accountant and state licensing board tell you where you stand.
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Decide. Then turn the page.
Get the report 100+ contracting companies are behind — free, in your language.
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